More revenue and less waiting time with a self-order kiosk
Let customers order by themselves via a self-order kiosk touchscreen. On average 3 minutes saved per customer, fewer order mistakes and a higher average order value. The Unipage self-order kiosk integrates seamlessly with your POS system, kitchen display screen and online ordering platform.
Benefits self-order kiosk
Why hospitality businesses choose a self-order kiosk
A self-order kiosk reduces staff pressure, increases revenue and gives customers a smooth ordering experience. Here are the eight key benefits.
- Higher average order value
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Customers order more via a kiosk than at the counter. No time pressure, no social pressure: they browse the full menu at their own pace and more often add extras to their order.
- Lower staffing costs
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One self-order kiosk does the work of an extra staff member during peak hours. You deploy your team where they make the real difference: welcoming guests, managing tables and ensuring quality.
- Fewer order mistakes
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The customer enters their own order directly to the kitchen. No miscommunication, no forgotten allergens, no typing errors at the till.
- Faster customer throughput
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No long queue at the counter during busy periods. Customers order in parallel via the kiosk and the kitchen receives everything instantly. Ideal for lunch and dinner peaks.
- Payment directly at the kiosk
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Card, contactless or mobile payment: customers pay immediately after ordering, without a separate step at the till. This speeds up throughput and reduces pressure on your staff.
- Seamless integration with POS and kitchen
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You manage your menu from one central place in the Unipage back-office. Change a price or product and the kiosk, POS system, kitchen display and online shop are updated immediately.
- Tailored to your brand
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Your logo, colours, product photos and categories take centre stage. The kiosk looks like an extension of your business, not a generic device from a supplier.
- Comfort and privacy for your customers
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Customers order at their own pace, without pressure or rush. This leads to more considered choices, more frequent additional orders and higher customer satisfaction.
How does it work?
From order to kitchen in three steps
Customer browses and orders
Using the touchscreen, the customer browses the menu, selects dishes and options, and adds everything to their basket. Allergen information is visible directly per product.
Payment directly at the kiosk
Contactless, bank card or mobile payment app: the customer pays immediately. No separate step at the counter, no queue.
Order goes straight to the kitchen
Your kitchen team receives the order instantly on the kitchen display screen. No paper tickets, no intermediate step, no errors from miscommunication.
Fully integrated
One platform for kiosk, POS system and online ordering
The Unipage self-order kiosk works together with Unipos PLUS (our POS software), the kitchen display screen and the online shop. You manage everything from one central back-office: products, prices, categories, allergens and promotions. Change something in one place and all channels are updated immediately. No double work, no synchronisation issues.
What a self-order kiosk delivers
Average results at hospitality businesses that install a self-order kiosk:
- Higher average order value
- +20-25%
- Less waiting time for customers
- -50%
Suitable for
Self-order kiosks for every hospitality business
Unipage self-order kiosks are used in diverse hospitality environments across Belgium, wherever speed, autonomy and efficiency matter.
- Chip shop and snack bar
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Handle peak hours without queues at the counter.
- Fast-food chain
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Multiple kiosks in parallel for maximum throughput.
- Restaurant
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Takeaway orders via kiosk, table service via staff.
- Sandwich bar and lunch bar
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Handle the lunch rush efficiently without extra staff.
- Leisure and events
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High volumes with short interaction time per order.
- Pizzeria and burger bar
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Customers independently customise variations and options.
Frequently asked questions about the Unipage self-order kiosk
How much extra revenue can I expect from a self-order kiosk?
Customers order on average 20 to 25% more via a self-order kiosk than at the counter. They see the full menu, take more time to choose and respond better to upsell suggestions.
Is a self-order kiosk suitable for small businesses?
Yes. Even for a chip shop or sandwich bar with one member of staff, a self-order kiosk makes sense: the kiosk takes orders while you prepare them. Start with one device and expand later.
How quickly is a self-order kiosk up and running?
After installation, the kiosk is immediately operational. Setting up your menu, logo and branding typically takes 1 to 2 working days.
Can customers pay at the self-order kiosk?
Yes. Customers pay directly at the kiosk by bank card or contactless. No additional interaction with staff is needed for payment.
Are orders automatically sent to the kitchen?
Yes. Every order via the kiosk is immediately sent to the kitchen display. No paper tickets and no risk of communication errors.
Can I customise the kiosk to match my branding?
Yes. Logo, colours, background and product images are fully customisable to your brand.
Does the self-order kiosk integrate with my POS system?
Yes. The Unipage self-order kiosk is fully integrated with the POS system. Revenue, stock and reports are tracked in real time in one dashboard.
How does a self-order kiosk improve the customer experience?
Customers wait up to 50% less than at a traditional counter, browse the full menu at their own pace and see photos, options and allergen information clearly. On average, they order 20 to 25% more. The result: a faster, more enjoyable experience and higher revenue per order.
Complete platform
Combine with other Unipage modules
The self-order kiosk works best as part of the full Unipage ecosystem.
- POS system
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Kiosk orders arrive automatically in your SCE 2.0-certified till.
- Online shop
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The same products and prices available online through your own ordering website.
- Kitchen display
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Orders instantly visible in the kitchen as soon as the customer pays.
- Digital menu screens
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Display daily menus and promotions on large screens next to the kiosk.
Request a demo
We will contact you within 24 hours to schedule a demo